We are so confident in the effect of the new Hello Smile Pen that we guarantee the money refund to any unsatisfied customer. We have more than 40 000 satisfied customers who are the reason why we have decided to take this step.
We proudly guarantee that your teeth will be whiter at least two shades upon using our product.
In case you are not satisfied with the effect of Hello Smile Pen, you can return it and get money refund within 14 days from the delivery date of our product.


In order to submit request for money refund successfully:
1. Take a clear photo of your teeth before usage of our product
2. Use our product according to instructions
3. Take a clear photo after fourteenth application
4. Send an email to:  reklamacije@thehellosmile.rs with before/after photos
5. Upon receiving approval, send our product back to us according to the instructions
You have 14 days from delivery date of Hello Smile Pen to submit a request for money refund.


Submissions which do not fulfill these steps will not be approved for money refund.
* Make sure that you have taken before and after photos in similar lighting because we do not approve a refund if there are drastic differences in lighting. Before and after photos must contain the date when they were taken.